City sets up QR codes as new method to provide customer service feedback

ST. JOSEPH, Mo. (News-Press NOW) -- Residents in St. Joseph will be seeing a new method to provide feedback for city officials.

Signs with QR codes are set up to be scanned at city facilities where citizens interact with employees daily. Scanning the code will direct citizens to a short survey to provide anonymous feedback on their engagement with city staff.

Signs will be located at payment centers, recreational facilities, administrative offices and other city customer service locations.

The implementation of the surveys is a result of the citizen survey conducted this past spring to gain information on where people felt leaders should focus their attention.

For additional information, the QR codes can be found on the City of St. Joseph's Facebook Page.