The St. Joseph WIC office was doing appointments by phone or video chat for over a year, but they now have returned to providing in-person services.
WIC is a program inside the Patee Market that serves women who are expecting children and mothers of infants who are breastfeeding. It provides health assessments, offers referrals to agencies within the community, offers nutrition education and extensive breastfeeding counseling.
St. Joseph WIC Coordinator Lisa Horn said this is a nice return to normalcy and she is excited to have that connection and eliminate any confusion the virtual and phone visits caused.
“I feel like over-the-phone (visits) have been challenging for our participants. Either the service on the phone wasn’t very good, or there was a lot going on and it was hard to focus on maybe the phone conversation, or ... they lost service,” Horn said.
Horn said they used the time without in-person visits to change their workflow and now are having the people that use their services go into a room and be met by each WIC employee to minimize movement.
“We’re going to minimize their movements to be more quick with the appointments and more efficient and so that’s really exciting,” Horn said
WIC updated their yearly income guidelines. People can go to https://health.mo.gov/living/families/wic/families/howdoiapplyforwic/ or call the St. Joseph WIC office at 816-271-4723 for more information on how to apply and what the income guidelines are.
Horn said vegetable allowance has also been temporarily raised until September to $35 for children aged one to five.