Heartland Health's North Kansas City expansion, which operates under Mosaic Life Care, will open its first two facilities Monday.
The clinics in Parkville and Burlington Creek will take on an aesthetic and total-care approach that, along with the Mosaic brand, will eventually come to St. Joseph.
David Jones, the Mosaic Life Care regional administrator, gave the News-Press a tour of the new facilities before the grand opening.
Each location cost between $250 to $300 per square foot to construct, Mr. Jones said.
The Parkville Commons location provides primary and urgent care in its 15 clinic rooms. Its six providers, three advanced practice nurses and three physicians, will alternate shifts at the urgent care, which will stay open until 8 p.m.
Parkville’s “Aspire” fountain, mosaic tiling and rooftop beacon will eventually become fixtures at all of the Mosaic locations.
So, too, will the feel of the waiting room. Little about the main room of the Parkville clinic signals it’s a medical facility. There is no front desk. A “life guide” greets patients at the front door. Patients can check out an iPad while they wait. The iPads come preloaded with videos about commonly diagnosed conditions like diabetes.
In the Parkville lobby, patients can watch a chef do healthy cooking demonstrations. Each clinic will also have a “life coach” that works with patients on how to achieve their health goals. Mr. Jones said right now, the life coach services are free because they’re part of a pilot program.
Mr. Jones said the Mosaic health care model is designed to keep patients from going to the emergency room for treatment.
“If someone goes to the hospital, that’s a failure on us,” Mr. Jones said. “A healthy community is good for Mosaic.”
Life guides escort patients into rooms and take their vitals. Mr. Jones said the transition from life guide to provider should be seamless, so the patient is not left alone in the clinic room.
The Burlington Creek facility will offer specialty care for the Platte City, Gladstone and Parkville clinics. A pain management specialist will be available every day, and other specialists will do rotations at the clinic throughout the week.
Burlington Creek’s facility has six exam rooms and CT and MRI scanners. An outpatient surgical suite is set to open Sept. 6.
In August, Mosaic Life Care will open primary care facilities in Gladstone and Smithville. The Gladstone location will also offer urgent care.